Terms and Conditions
Last updated: 5 October 2026
Who Operates the Site and Acceptance of the Terms
glitzenow operates this website from the United Kingdom. By accessing or using any part of the site you agree to be bound by these terms and conditions. If you do not agree you must stop using the site immediately. These terms form a binding contract between you and glitzenow under the laws of England and Wales. Continued use after any update constitutes acceptance of the revised terms. We recommend you read this document carefully together with our privacy notice before enrolling in any course or submitting information through the contact form.
Eligibility and Permitted Use
You must be at least 18 years old and have legal capacity to enter contracts in your jurisdiction to use this site or enrol on our courses. Access is permitted only for lawful educational purposes related to live production decks, control rooms, multi-camera switching, live broadcasting techniques, real-time video operation and professional management of television and streaming productions. You may not use the site for any commercial resale of course materials or to provide competing training services without prior written consent from glitzenow.
Prohibited Conduct
You must not upload, post or transmit any material that is unlawful, defamatory, infringing, obscene or harmful. You must not attempt to gain unauthorised access to our systems, interfere with the site’s operation, reverse engineer course content or use automated tools to scrape or harvest data. Any breach may result in immediate suspension and we reserve the right to report serious violations to the relevant authorities in the United Kingdom.
Accounts, Submissions and User Content
Where you create an account or submit information through the contact form or enrolment process you are responsible for keeping your details accurate and secure. You grant glitzenow a non-exclusive licence to use any materials you submit solely for delivering the requested course or responding to your enquiry. We do not claim ownership of your original creative work but we may retain copies for record-keeping and quality-assurance purposes in line with UK data protection law.
Ownership of Site Content, Trademarks and Permitted Limited Use
All course materials, videos, diagrams, text and software on this site are owned by glitzenow or its licensors. You may download and print materials only for your personal study. You must not reproduce, distribute, modify or create derivative works without express written permission. Our name, logos and course titles are protected trademarks and may not be used in any advertising or domain name without prior approval.
Third-Party Services and Links
The site may contain references to third-party platforms used for video hosting, payment processing or supplementary resources. We do not endorse these services and are not responsible for their content, availability or data-handling practices. You use any third-party service at your own risk and should review their separate terms and privacy policies.
Availability, Changes, Suspension and Termination
We aim to keep the site available at all times but cannot guarantee uninterrupted access. We may modify, suspend or withdraw any course or feature at our discretion. If we terminate your access for breach of these terms you will not be entitled to any refund except where required by mandatory consumer law. We will give reasonable notice of material changes to course delivery where possible.
Disclaimers Subject to Mandatory Consumer Law
Course content is provided for educational purposes only and does not guarantee employment or specific professional outcomes. While we strive for accuracy we do not warrant that all information is complete or error-free. Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited under the Consumer Rights Act 2015 or UK GDPR.
Limitation of Liability
Subject to the paragraph above, our total liability to you for any claim arising from these terms or your use of the site shall not exceed the total fees you have paid to glitzenow in the twelve months preceding the claim. We are not liable for indirect or consequential losses including loss of profit, data or business opportunity.
Indemnity
You agree to indemnify and hold glitzenow harmless from any claims, damages or expenses arising from your breach of these terms or your misuse of course materials, except to the extent caused by our own negligence or breach of statutory duty.
Governing Law, Courts and Consumer Dispute Rights
These terms are governed by the laws of England and Wales. Any dispute shall be subject to the exclusive jurisdiction of the courts of England and Wales, except that consumers resident in the United Kingdom retain the right to bring proceedings in their local courts and to benefit from any mandatory protections of their local law. Alternative dispute resolution may be available through the European Online Dispute Resolution platform or UK-approved schemes where applicable.
Severability, Waiver, Changes, Contact Route and Last-Updated Date
If any provision of these terms is found to be invalid the remaining provisions continue in full force. Failure to enforce any right does not constitute a waiver. We may update these terms at any time and the current version will always be displayed on this page. For questions about these terms please use the contact form on our Contacts page or write to Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire, HP9 1LG or telephone 01494 671234. The email address for formal notices is [email protected].